Return to your Outlook Home tab, and you will see the new mailbox added to the Folder pane.
The mailbox name appears in the list of mailboxes on the Microsoft Exchange dialogue box.
If you have permissions to a shared mailbox, but have not been granted full access, then the shared mailbox will not automap to appear in your Outlook Folder pane. If the shared mailbox does not automatically display in Outlook, you may need to restart Outlook to see the shared mailbox. If your administrator has only recently provided you access to a shared mailbox, it may take a short time before the shared mailbox automatically appears in your Outlook profile.
If you have permissions to a shared mailbox created by your administrator, and you have been allocated "full access", then the shared mailbox will automatically display in your Folder pane in Outlook. To open a shared mailbox using the web version of Outlook, please refer to, KB0011032, Open and use a shared mailbox in Outlook on the web.Īccessing a shared mailbox is slightly different depending on whether or not you have full access to the shared mailbox.